gitlab管理中心-通用设置保存失败

本帖最后由 13006512929 于 2024-6-25 13:31 编辑

通用内的所有内容保存即报 500 错误，包括导入导出设置，超时时间设置等。修改完后保存等 30 秒左右页面报出 500 错误。通过浏览器f12抓请求id，去服务器内查找对应内容，发现请求超时。

request id为：01J16NB1QQA3JZ0ZBF999KTM8Q。相关的日志为：

lib/rack/urlmap.rb:74:in block in call'","rack (2.2.8.1) lib/rack/urlmap.rb:58:ineach'","rack (2.2.8.1) lib/rack/urlmap.rb:58:in call'","puma (6.4.0) lib/puma/configuration.rb:272:incall'","puma (6.4.0) lib/puma/request.rb💯in block in handle_request'","puma (6.4.0) lib/puma/thread_pool.rb:378:inwith_force_shutdown'","puma (6.4.0) lib/puma/request.rb:99:in handle_request'","puma (6.4.0) lib/puma/server.rb:443:inprocess_client'","puma (6.4.0) lib/puma/server.rb:241:in block in run'","puma (6.4.0) lib/puma/thread_pool.rb:155:inblock in spawn_thread'"],"exception.cause_class":"PG::ConnectionBad","exception.sql":"/application:web,correlation_id:01J16NB1QQA3JZ0ZBF999KTM8Q,endpoint_id:Admin::ApplicationSettingsController#general,db_config_name:main/ ROLLBACK","db_duration_s":0.39213,"view_duration_s":0.0,"duration_s":60.53017} ./puma/puma_stderr.log:source=rack-timeout id=01J16NB1QQA3JZ0ZBF999KTM8Q timeout=60000ms service=60000ms state=timed_out at=error ./gitlab-workhorse/current:{"content_type":"text/html; charset=utf-8","correlation_id":"01J16NB1QQA3JZ0ZBF999KTM8Q","duration_ms":60766,"host":"本机ip地址","level":"info","method":"POST","msg":"access","proto":"HTTP/1.1","referrer":"http://本机ip地址/admin/application_settings/general","remote_addr":"127.0.0.1:0","remote_ip":"127.0.0.1","route":"","status":500,"system":"http","time":"2024-06-25T03:00:29Z","ttfb_ms":60766,"uri":"/admin/application_settings/general","user_agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36","written_bytes":15191}

求各位大佬指点如何解决

没有前置信息，看报错和数据库相关，建议检查一下数据库相关配置和日志，如果是用的外部数据库需要看一下是不是有什么异常。

zookeeper 发表于 2024-6-25 15:30
没有前置信息，看报错和数据库相关，建议检查一下数据库相关配置和日志，如果是用的外部数据库需要看一下是 ...

你好，之前查过数据库的报错日志：
ActiveRecord::StatementInvalid (PG::ConnectionBad: PQconsumeInput() FATAL: terminating connection due to idle-in-transaction timeout
server closed the connection unexpectedly
This probably means the server terminated abnormally
before or while processing the request.
看不出来是为什么连接异常，数据库状态都是正常的，而且没有修改过任何配置，数据库都是用gitlab自带的，不知道是哪个地方出问题了

检查一下磁盘读写是否有问题呢？

zookeeper 发表于 2024-7-3 11:40
检查一下磁盘读写是否有问题呢？

那些都正常，如果磁盘读写有问题，新项目上传代码或用户都创建不了

触发500报错后重新通过request id过滤一下日志 ，最重要的第一条你没有发完整。把详细日志发送一下，我再看一下

zookeeper 发表于 2024-7-4 10:24
触发500报错后重新通过request id过滤一下日志 ，最重要的第一条你没有发完整。把详细日志发送一下，我再看 ...

./gitlab-rails/production_json.log:{"method":"PATCH","path":"/admin/application_settings/general","format":"html","controller":"Admin::ApplicationSettingsController","action":"general","status":500,"time":"2024-07-08T02:12:58.618Z","params":[{"key":"_method","value":"patch"},{"key":"authenticity_token","value":"[FILTERED]"},{"key":"application_setting","value":{"import_sources":["","gitlab_project"],"project_export_enabled":"1","bulk_import_enabled":"0","max_export_size":"0","max_import_size":"0","max_import_remote_file_size":"10240","bulk_import_max_download_file_size":"5120","max_decompressed_archive_size":"25600","decompress_archive_file_timeout":"210","concurrent_github_import_jobs_limit":"1000","concurrent_bitbucket_import_jobs_limit":"100","concurrent_bitbucket_server_import_jobs_limit":"100"}}],"correlation_id":"01J281SC7Q451PWJAQZAX40GGE","meta.caller_id":"Admin::ApplicationSettingsController#general","meta.remote_ip":"192.168.1.47","meta.feature_category":"not_owned","meta.user":"root","meta.user_id":1,"meta.client_id":"user/1","remote_ip":"192.168.1.47","user_id":1,"username":"root","ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 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lib/rack/timeout/support/timeout.rb:19:in `timeout'","rack-timeout (0.6.3) lib/rack/timeout/core.rb:147:in `call'","config/initializers/fix_local_cache_middleware.rb:11:in `call'","lib/gitlab/middleware/compressed_json.rb:44:in `call'","actionpack (7.0.8.1) lib/action_dispatch/middleware/executor.rb:14:in `call'","lib/gitlab/middleware/rack_multipart_tempfile_factory.rb:19:in `call'","rack (2.2.8.1) lib/rack/sendfile.rb:110:in `call'","lib/gitlab/middleware/sidekiq_web_static.rb:20:in `call'","lib/gitlab/metrics/requests_rack_middleware.rb:79:in `call'","gitlab-labkit (0.36.0) lib/labkit/middleware/rack.rb:22:in `block in call'","gitlab-labkit (0.36.0) lib/labkit/context.rb:35:in `with_context'","gitlab-labkit (0.36.0) lib/labkit/middleware/rack.rb:21:in `call'","actionpack (7.0.8.1) lib/action_dispatch/middleware/request_id.rb:26:in `call'","actionpack (7.0.8.1) lib/action_dispatch/middleware/host_authorization.rb:131:in `call'","railties (7.0.8.1) lib/rails/engine.rb:530:in `call'","railties (7.0.8.1) lib/rails/railtie.rb:226:in `public_send'","railties (7.0.8.1) lib/rails/railtie.rb:226:in `method_missing'","lib/gitlab/middleware/release_env.rb:13:in `call'","rack (2.2.8.1) lib/rack/urlmap.rb:74:in `block in call'","rack (2.2.8.1) lib/rack/urlmap.rb:58:in `each'","rack (2.2.8.1) lib/rack/urlmap.rb:58:in `call'","puma (6.4.0) lib/puma/configuration.rb:272:in `call'","puma (6.4.0) lib/puma/request.rb:100:in `block in handle_request'","puma (6.4.0) lib/puma/thread_pool.rb:378:in `with_force_shutdown'","puma (6.4.0) lib/puma/request.rb:99:in `handle_request'","puma (6.4.0) lib/puma/server.rb:443:in `process_client'","puma (6.4.0) lib/puma/server.rb:241:in `block in run'","puma (6.4.0) lib/puma/thread_pool.rb:155:in `block in spawn_thread'"],"exception.cause_class":"PG::ConnectionBad","exception.sql":"/*application:web,correlation_id:01J281SC7Q451PWJAQZAX40GGE,endpoint_id:Admin::ApplicationSettingsController#general,db_config_name:main*/ ROLLBACK","db_duration_s":0.37502,"view_duration_s":0.0,"duration_s":60.61378}
./puma/puma_stderr.log:source=rack-timeout id=01J281SC7Q451PWJAQZAX40GGE timeout=60000ms service=60000ms state=timed_out at=error
./gitlab-workhorse/current:{"content_type":"text/html; charset=utf-8","correlation_id":"01J281SC7Q451PWJAQZAX40GGE","duration_ms":60863,"host":"192.168.31.35","level":"info","method":"POST","msg":"access","proto":"HTTP/1.1","referrer":"http://192.168.31.35/admin/application_settings/general","remote_addr":"127.0.0.1:0","remote_ip":"127.0.0.1","route":"","status":500,"system":"http","time":"2024-07-08T02:12:58Z","ttfb_ms":60863,"uri":"/admin/application_settings/general","user_agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36","written_bytes":15191}


您好这是完整日志，其中request_id是01J281SC7Q451PWJAQZAX40GGE

大佬现身大佬现身大佬现身

13006512929 发表于 2024-7-10 10:29
大佬现身大佬现身大佬现身

gitlab-rake gitlab:check 先检查下gitlab的服务吧

wangkaixuan 发表于 2024-7-12 16:36
gitlab-rake gitlab:check 先检查下gitlab的服务吧

服务数据库都没问题，新增，导入项目，人员等功能都是好用，只有通用下面的那些功能是500